About Me
About MDK-Enterprises
If you are reading this, you were most likely referred by a current member. In any case, I am positive that you have a general understanding about what we do here, and the services we provide. Hopefully, the feedback you have been hearing is what has brought you to us.
This post is meant mainly as an overview of things you will also read about in this forum section. For specifics on the intricacies of a particular area, look for the apropriate thread, if there isn't one, feel free to ask!
Before I go any further, I think it's necessary to lay a few thoughts on the table.
We are not here to fill your ears with hopes and dreams.
We will not promise you the world, only to give you a pebble.
The administrators here are very honest and strive to provide a wonderful experience for everyone.
We will do our best to provide you with the things you want and need.
In return, we ask that you keep our products secure, and maintain a friendly, if not patient demeanor.
On with the show.
As mentioned, honesty is important to us. We will not "pull your chain" for anyone's benefit. Therefore I will tell you that the prices we require for our services are not cheap, but not without reason. Allow me to let you in on a few items.
Environmental Control:
As a general rule, we work on a referral basis only. This is for the protection of our members as well as ourselves. This ideal is one that promotes not only security, but a friendly, non-biased userbase where you can get along with fellow members. Volatile and rude attitudes will be looked down upon. We do not expect everyone to be an angel, nor have the personality of a saint. However, we do expect you to be kind, and control yourselves while you are on our forums.
We feel that this is a sturdy base to build a strong community on. And we are all about our community. We aren't happy unless you are happy.
Security:
Many different aspects of this group are set in a manner to provide maximum security to our members. In many ways, it is in a direct tie with customer satisfaction for the most important aspect of this group. Read more about our security in the other threads. Just too much to list here
Features:
Everything that we offer comes packed with features that we believe to be needed. We are not clairvoyant, and we do miss some things that people would like to have, feel free to place requests and read below for more information about that. It's important to note that all coding is done solely by our coders and we do NOT recycle code. Everything is hand made to fit the exact purpose it is to be used for. This is time consuming on our end, but it's called "Doing the job right."
Maintenance:
All programs are monitored frequently for bugs, security and useability. When patches or changes come about, they are being worked on immedietly. There is no 2 week lay overs where we "Will get to it when we have a chance." That is not acceptable in our eyes. This is not to say that there will not be any exceptions at all, some delays are inevitable... We are all human with our own lives. However, we are constantly working to keep everything functioning at all times. Programming and Technical staff are almost always nearby.
Requests:
Reading and reviewing member requests is a daily matter here at MDK. Not everything is achievable, but we do our best to meet as many reasonable requests possible. I will not promise you the world, but we will do our best to make you happy. At times, some features will take presidence over others. Also, some items may take time to develop, we ask for your patience with such occurences.
Identities:
We keep all identites here private. Many people who are already members or are prospective members have prominent names across many different communities. We ask that you pick a name that is not related to any of your known identities when you become a premium member. We also require that you do not post other people's identities or in-game usernames anywhere on this site. This is a very important issue to us, and we will enforce it.
And Of Course, Money:
All money is transferred in multiple ways. Yet, we do not accept many forms of payment. This is non-negotiable. Please check in advance if a particular form of payment is suitable. Also keep in mind that when a fee is due, we expect that fee to be paid in full by you. Payments are to be made in a manner that we actually recieve the amount owed. (meaning that if fees are incurred as a result of the money transferring process, you are responsible to pay that difference). All of your information is kept confidential, as we hope you will keep ours confidential.
There is much more information about our group that you can learn simply by broswing the forum sections here. At times, the threads can go stale, but feel free to revive them at anytime if you have questions. We ask that you please refrain from spamming, but always feel free to ask legitimate questions.
If you are interested in making a purchase, feel free to pm Defiance, we will make contact.
