We bring fine jewelry to the comfort and privacy of your home. While our exclusive showroom overlooking Lake Michigan - complete with Champagne and Hors d’oeuvres - is available by reservation for our Premier Class VIP members, our online showcase offers you a selection of jewelry made with care, dedication, passion and superlative quality.
Our products offer peace of mind with a no risk 30-day money back guarantee. All products come with free Overnight FedEx®. Most of our pieces, if ordered before 3:00pm EST, will arrive within 24 hours. This makes us the fastest in the industry. Exceptions to the 30-day return policy are with custom made, sized or designed jewelry.
Click here for details on our unique custom design program
We realize that when you are purchasing a diamond you deserve the best. Whether purchased as a loose stone, set in an engagement ring, anniversary gift or other special reward, our diamonds carry a guarantee above all others. Each diamond over 0.40 Carat comes with a grading report, value guarantee, trade-up program, free loss protection for one year and secure identification.
Click here for details on the benefits of purchasing our diamonds
Learn about diamonds, gemstones, gold, silver, platinum, in our state of the art education section. Two educational videos have been produced to help you select the best option.
Click here to access our education section
Visit our VIP club area for exclusive benefits, discounts, and loyalty reward points.
We do not charge sales tax unless you live in the state of Illinois.
Please feel free to contact your Charles Collection representative at 800-569-4499 anytime between the hours of 9:00am – 11:00pm.
Our Guarantee To You The Customer
*Peace of mind 30-day return policy
*FREE Overnight FedEx® Shipping
*Order by 3pm EST today, receive your jewelry tomorrow
*A Diamond Guarantee above all others
*Trade in program and loss prevention
*We do not charge Sales Tax - except in the state of Illinois
*9am - 11pm EST customer service
*VIP club with exclusive benefits