Well You've come to the right place.
Neptix is a leading provider of Internet-based ticketing services. The Site allows venues or event promoters of any size to log in over the Internet and, using just a web browser, perform the full range of box-office operations. . There is no software to buy and install, no special hardware required and no updates to worry about. Through the internet the ticket sellers can put events on sale, track progress and generate reports.
For ticket buyers, Neptix leverages this unique technology to offer the most inexpensive service fees around. Whenever we find a way to use the Internet to lower our costs, we pass the savings on to the consumer. Our goal is to use this unique technology to bring the fun back into buying tickets, so please enjoy.
F.A.Q
Q: How long does it take to get my event online and ready to sell tickets?
A: Once we receive your request to sell tickets for an event our staff reviews it and gets back to you within 24 hours.
Q: Are all credit card and transaction fees included in the service charge?
A: Yes, all fees are included in the service charge. The service charge is added to the face value of the ticket and is paid for by the customer. You will receive 100% of the face value for every ticket you sell. There are no setup fees or hidden charges.
Q: How do ticket purchasers receive their tickets?
A: Ticket are distributed at the event. Depending on the size of your event, the will call will be handed by either a paper list or an electronic will call. The will call list is faxed, e-mailed and can be downloaded online.
Q: When do I receive the money generated by ticket sales for my event?
A: Payment will be made by check and sent by US mail within one week following the Monday after your event.
Q: In case an event changes or is canceled, how would the promoter and the ticket purchasers go about getting refunds, and what portion of the ticket would be refunded?
A:If an event is postponed, or cancelled those purchasing tickets may request a refund for the face value of the ticket. To request a refund, those purchasing tickets must forward the original e-mail receipt to [email protected]. Refund request must be made within five days of the of the original date of the event. Unless the event is canceled or postponed, there are no refunds.