I'm starting the GUT-B-GONE diet!
..
It's Goin Down.mp3
My Guest Complaint @ PF Chang's
When they first opened they were awesome. They bent over backwards with kindness and fast curtious service. Hell, there were times we had 2-3 people helping at our table.
I went there today(07.16.07) with my son. At around 1:30, lunch crowd was gone. We saw our waiter 3 times.
after we were seated (and waited 15 min)
when he brought our food and drink(20 min later, and we had ordered three items that did not require extra time for cooking)
when he brought our check (after I flagged down a waitress (Janet) 15 min after being finished with our meal)
Never came back to re fill drinks, check on us, ask us how things were NOTHING. And no it was not busy, dude was nowhere to be found on the floor.
THE only reason this experience even got 2 stars is because I called the manager to complain when I got home and he is sending us coupons to comp our next meal.
*** After a personal email from the waiter I had this day which was above and beyond what he ever had to do Im bumping this up a star. And because of that I'll give them another chance,,,thanks Paul V!
