Many vendors and retailers are aware of the value in using a professional merchandising service. Victory Retail Support offers quality management and reporting that goes beyond conventional services. Thank you for the opportunity to introduce VRS.VRS, a sister company of Victory Display Manufacturing, was founded with the sole intent of providing customers with product placement, installation and maintenance of store fixtures, detailing, store checks, secret shopping services and more.We have created a state-of-the-art database which is password protected. Our web-based reporting system provides current information about the condition of displays, inventory levels and compliance of plan-o-grams at the store level. Each report is complete with questions and digital photos as specified by your company’s needs.VRS field merchandisers are reliable and trained to troubleshoot a variety of situations. After entering a password, merchandisers have access to plan-o-grams, assembly instructions, trouble-shooting guides, product listings and the specific merchandising requirements for your company. They use our website to submit field reports which include digital images for compliance and accountability, as well as valuable stock information. As a customer of VRS, this real-time data can be viewed by your organization from any computer with internet access.From our home office in Gardena, California, the VRS Store Support team provides merchandiser training and support as well as report review and compliance approval. Upon receiving a field report at Victory Retail Support, the report is reviewed for consistencies with the goals established by you, the manufacturer and the retailer. Each electronic field report that comes to us is reviewed and scrutinized by no less than two of our Store Support team members before being “approved†and submitted to you for review. If there are inconsistencies found during our strict screening process, our support staff contacts the field merchandisers with required corrections. After each contact, there is follow-up to ensure that all errors are fixed. Whether it’s a one-time product and display launch or regularly scheduled product and display maintenance service, by employing the services of the team at VRS you can rest assured that your in-store marketing initiatives are being executed at the highest level by the VRS team.19120 South Vermont Avenue, Gardena, California 90248 p 310.956-3681Some of the services offered by VRS include:• Plan-O-Gram design, implementation and maintenance • Display/Fixture/End cap set up • Regularly scheduled maintenance of product and product changes • Distribution and tracking of POP materials • In-store or on line product training for sales staff • Surveys and audits • Inventory reporting • Trouble shooting and problem resolution • Participation at trade showsIn addition to our services, we work closely on a day to day basis with Victory Display and Store Fixture Manufacturing. Victory Display has many years of experience serving customers with custom designed fixtures and displays, as well as a vast assortment of everyday retail merchandising supplies..Some of the products & services that are offered by Victory Display are:• Display development • Point of purchase displays • State-of-the-art digital printing, backlit signs and wall graphics • Acrylic & metal fabrication • WoodworkingCompany Contact InformationVictory Retail Support 19120 South Vermont Avenue Gardena, CA 90248 877.307.4VRS 310.532.3132 p 310.532.1432 f www.victoryretailsupport.com [email protected] Display and Store Fixture Manufacturing 19110 South Vermont Avenue Gardena, CA 90248 310.538-3743 p 310.323.3942 f www.victorydisplay.com MySpace Layouts at TweakYourPage.com
