co-nexus, inc.'s cxm®
customer experience management
Whether by phone, fax, internet or web-chat, 21st century technology has changed the landscape of how the world does business. With endless avenues for communication, smart companies are harnessing the power of this communication influx to serve the needs of their customers, and ultimately their own business. CXM® (Customer Experience Management) software is Co-nexus, Inc.'s solution to harnessing the power of communication. With CXM® you are able to better communicate with your customers and automatically capture vital agent-customer interactions. Providing dynamic multimedia logging and reporting capabilities, Co-nexus' CXM® sets the standard for effective client contact by providing critical customer interaction data, thereby increasing revenue and generating opportunities.
cxm® mission
Co-nexus, Inc. strives to develop a comprehensive suite of recording products that are easy to use, competitively priced and customizable to fit the needs of the small to medium size call center. Our customers are our partners and we are committed to providing the highest level of service and support to each of them.
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