WHAT IS A CHAT LINE ?A chatline is one of the best places to meet singles in your area. Callers are able to access the chatline and meet men and women without leaving home. A chatline can accommodate numerous members and many people join dailly.HOW DOES A CHAT LINE WORK ?Members call your chatline number in order to talk, network and meet other people. What must I do to get started? When you order a chatline, you'll have access to our "Client Help" page which provides a link to our easy-to-follow manual.DO I HAVE TO SIGN A TERM CONTRACT ?No. You can cancel at any time without penalty. Do you offer a guarantee? Yes. If for any reason you are not completely satisfied, let us know within 30 days and you'll be issued a refund.HOW SUCCESSFUL IS A CHATLINE ? Chatlines have been around for over 20 years and they continue to grow as more people use mobile phones and are becoming more social. Can I see how much money I'm making? Yes. You're able to log into your account and check your earnings at anytime.HOW CAN I TRACK MY PROFITS ?The online control panel allows you to create campaigns with different access codes to track your marketing. You can also track your members and profits in real-time.CAN I SEE HOW MANY NEW CALLERS I"M GETTING ?Absolutely. Log in and check the stats. What is the best way to grow my business? Do a few small promotions to check your stats. When you find what works best for you, repeat the same steps.HOW SECURE IS IT FOR ME TO STORE INFORMATION ON THE COMPUTERS ?Your data is stored on the same secure servers that we use to administer our business so we have an extra incentive to be sure that all information is highly protected. Our secure servers use advanced encryption and password protection. All storage equipment is monitored by our highly trained staff and all data on our servers is backed up every 15 minutes.WHERE ARE ALL THE SERVERS AND INFORMATION STORED ?All servers are stored in the best location and with the best amenities. These amenities provide carrier-class hosting facilities with customized design, expedient implementation, power and back-up power supplies, temperature and humidity controls and fire suppression systems. 24x7 technical services are available on a time-used basis to support our equipment. 24x7 onsite physical security is also available - including security guards, motion detectors and security cameras. All of your data (name, address, banking info. etc) is stored in a fast (replicated) database on our server. It is saved (real time) onto a second backup drive. Every 15 minutes, the data is saved to a text file on a third drive. Each night, the data is saved again to another hard drive on a different server. Finally, each week, all your information is transferred to DAT tape. We've taken a number of precautions to ensure that your data is safe. How often will I have to pay for software updates? How does never sound? That's the beauty of hosting My Own Chatline on our own servers and linking it to your website. We update the software for you automatically when new versions and features are available.HOW LONG DOES IT TAKE TO START YOUR CHAT LINE ?If you are not placing an order for a special vanity number, the setup process just takes a few minutes. Your login and "client help" information is e-mailed directly to you so that you can get started immediately. Our easy-to-follow instructions and manual will have you up and running in no time.CAN I UPLOAD MY OWN AUDIO FILES ?Yes. You can upload custom audio. Does the system come with members? Yes. You are ready to go with members that are already on the system. This will allow your callers to have more people to talk to. If you want an exclusive line, just contact Customer Service and they'll assist you. Is the chatline free for women? By default, the "Women Seeking Men" category is free which means that women who call your chatline and access this category do not have to pay for any features.CAN I OFFER A FREE TRAIL FOR MY CUSTOMERS ?Yes. By logging into your online account, you can access the free trial settings. How many people can call my chatline at the same time? Multiple callers can access your chatline at the same time. Our systems are scalable so there's actually no limit to the amount of calls we can handle. As your business grows, our system expands to accommodate your chatline. How long will you sell this business opportunity for such a low price? Hosting interactive phone and data networks is costly so we expect that the price may increase. However, when you purchase the chatline, you're locked into the price quoted at the point of sale and will not be affected by future increases.HOW MUCH DOES MY OWN CHAT LINE COST ?The setup fee is currently $197 to get started and a $97 monthly service fee applies thereafter. We bill on a monthly basis and the second charge (monthly service fee) may be pro-rated based on the day of the month when you signed up. The $97 monthly service fee covers hosting your chatline business, upgrades and customer support. Are there any hidden charges? There are no hidden charges. If you choose to add additional local numbers to your account, a $20.00 setup fee applies for each number and a $10.00 monthly service charge (each) thereafter. You can log into your account at any time to view what charges exist on your account. You are responsible for paying your own taxes. What do I get with my order? One free local number with your account. •A Username and Password •The bonuses listed on the My Own Chatline website.WHEN WILL I RECEIVE MY MONEY ?When members purchase time on your service, funds are added to your online account. The funds are then paid to you ("payout") the following month. Payouts are executed on the 24th of the month. If the 24th falls on a weekend or a holiday, payout will be executed the next business day and will post to your checking account the business day thereafter. Earnings are issued via direct deposit unless you select otherwise. You can select your desired payout method from the online control panel. Can you send me a check? Yes. We can issue your payout via checks. However, please understand that payment by direct deposit (ACH) is preferred. A check fee applies for each check issuance.DO YOU OFFER INTERNATIONAL SERVICES ?Yes. Rates and features may vary dependent on the country. If you have a request for a particular country contact our support department. Can I use this service with 800, 900, 976, etc.? Yes. If you are using premium 800, 900 or 976 service, there will be per minute charges.